Payment
At Saudigems, we currently accept PayPal as our sole method of payment.
All transactions are processed securely through PayPal’s encrypted checkout system. You may pay using your PayPal balance, linked bank account, or any major credit/debit card connected to your PayPal account.
Please note that full payment must be completed before we begin processing your order. Once your payment is confirmed by PayPal, your order will be reviewed and prepared for production and shipping.
We do not store or process any payment information on our servers — all payments are handled directly through PayPal’s secure platform.
If you wish to complete your purchase, simply click “Proceed to Checkout” or “Pay with PayPal” at checkout. You will be redirected to PayPal to complete your transaction safely.
Refunds
All refunds will be issued to the original PayPal account used for the purchase.
If your item arrives damaged, defective, or not as described, please contact us at support@saudigems.com
within 30 days of receipt. We will review your request promptly and cover any applicable return shipping costs for approved cases.
For returns due to personal preference (such as wrong size, color, or change of mind), customers are responsible for the return shipping fees.
We take your privacy seriously — no credit card or banking information is ever stored or shared on saudigems.com.
If you have any questions about payments or refunds, please reach out to us at:
SAUDIGEMS LLC
Address: 1807 River Ridge Dr, Asheville, NC 28803, United States
Email: support@saudigems.com